These Terms & Conditions govern the use of this website and any electrical services provided by Electra Compliance Ltd (Company No. 08111179). By using this website or requesting our services, you agree to the terms outlined below.
1. Company Information
Electra Compliance Ltd
269 Farnborough Road
Farnborough
Hants
GU14 7LY
Email: hello@electracompliance.co.uk
Phone: Stuart – 07442 444 487
2. Services Provided
Electra Compliance Ltd provides electrical inspection, testing and compliance services including but not limited to:
- Electrical Installation Condition Reports (EICR)
- Electrical fault diagnosis
- Domestic electrical compliance work
- Portable appliance testing (PAT)
- Consumer unit upgrades
- Smoke alarm installation
- Electrical inspection, testing and certification
All work is carried out in accordance with current UK electrical regulations and recognised industry standards where applicable, including BS 7671 (IET Wiring Regulations).
3. Quotations & Pricing
All quotations provided by Electra Compliance Ltd are based on the information available at the time.
If additional faults, safety issues or previously unknown electrical conditions are discovered during inspection or testing, additional work may be required. The customer will always be informed before any additional work is carried out.
Unless otherwise stated, all prices quoted are exclusive of VAT.
4. Booking & Appointments
Booking a service confirms acceptance of the quoted work unless otherwise agreed in writing.
Appointment times are approximate and may vary depending on the nature of electrical work, traffic conditions, and previous job durations.
Electra Compliance Ltd will make reasonable efforts to attend at the agreed time but cannot guarantee exact arrival times.
5. Payment Terms
Payment for electrical services is due upon completion of the work unless otherwise agreed in writing.
Certificates, reports or documentation may be withheld until payment has been received in full.
Electra Compliance Ltd reserves the right to charge interest on overdue invoices where payment is not received within the agreed timeframe, in accordance with applicable UK legislation.
6. Access to Property
Customers must provide safe and reasonable access to the property in order for electrical work to be carried out.
The customer is responsible for ensuring access to consumer units, electrical panels, sockets, and other relevant equipment where required for testing or inspection.
If access is not available at the agreed appointment time, Electra Compliance Ltd reserves the right to charge a call-out fee.
7. Electrical Safety
All electrical work will be carried out in accordance with current UK wiring regulations (BS 7671).
Where unsafe electrical conditions are identified, Electra Compliance Ltd will inform the customer and advise on recommended remedial work. The decision to proceed with remedial work remains the responsibility of the customer unless the installation is deemed immediately dangerous.
8. Certification
Where applicable, the following documentation may be issued following electrical work:
- Electrical Installation Certificates
- Minor Electrical Installation Works Certificates
- Electrical Installation Condition Reports (EICR)
Certification will normally be issued once testing and inspection have been completed and payment has been received where required.
9. Liability
Electra Compliance Ltd will take all reasonable care when carrying out electrical inspections and installation work.
However, we cannot accept liability for issues arising from:
- Existing faults within electrical installations
- Damage caused by previously defective or deteriorated wiring
- Electrical equipment or installations not installed by Electra Compliance Ltd
- Hidden defects within walls, floors, ceilings or inaccessible areas
Nothing in these terms excludes liability for death or personal injury caused by negligence where such liability cannot be excluded under UK law.
10. Website Use
The content on this website is provided for general information purposes only.
While Electra Compliance Ltd makes reasonable efforts to ensure the information on this website is accurate and up to date, no guarantees are given regarding completeness or accuracy.
Website content must not be copied, reproduced, or distributed without prior written permission.
11. Privacy Policy
11.1 Introduction
Electra Compliance Ltd is committed to protecting your privacy and handling personal data responsibly in accordance with UK GDPR and the Data Protection Act 2018.
11.2 Information We Collect
We may collect:
- Name and contact details
- Property address
- Email correspondence
- Service enquiry information
- Technical website data such as IP address or browser type
This information is collected only where necessary to provide services or respond to enquiries.
11.3 How Your Information Is Used
Your information may be used to:
- Respond to enquiries
- Provide quotations or electrical services
- Issue certificates or reports
- Maintain safety records
- Improve website functionality
Electra Compliance Ltd does not sell or rent personal data to third parties.
11.4 Legal Basis for Processing
Personal data may be processed under one or more of the following legal bases:
- Contractual necessity
- Legal obligation
- Legitimate business interests
- Consent where applicable
11.5 Data Storage & Security
Reasonable technical and organisational measures are taken to protect personal data. Information is retained only as long as necessary for legal, regulatory, or operational purposes.
11.6 Cookies
This website may use cookies to improve user experience and monitor basic website analytics. Users may disable cookies through their browser settings.
11.7 Your Rights
Under UK data protection law you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where appropriate
- Object to certain processing activities
To exercise your rights please contact: hello@electracompliance.co.uk
12. Third-Party Links
This website may contain links to external websites. Electra Compliance Ltd is not responsible for the content, security, or privacy practices of third-party websites.
13. Changes to These Terms
Electra Compliance Ltd reserves the right to update these Terms & Conditions and Privacy Policy at any time. Updated versions will be published on this page.
14. Governing Law
These terms and any disputes arising from them are governed by the laws of England and Wales.
Electra Compliance provides trusted electrical testing, certification, and safety solutions for domestic and commercial clients throughout the local region.
Trusted Electrical Compliance Starts Here
What is an EICR and do I need one?
An Electrical Installation Condition Report (EICR) checks the safety of your wiring, fuse board and circuits. Landlords are legally required to have valid certification, and homeowners are strongly advised to have inspections carried out periodically.
How often should an electrical inspection be carried out?
Most domestic properties should be inspected every 10 years, or every 5 years for rental properties. Older installations or high-usage environments may need more frequent testing.
What happens if faults are found during testing?
If issues are identified, you’ll receive a clear report explaining the observations and recommended remedial work. Electra Compliance can advise on safe solutions and carry out corrective work where required.
Do you work with landlords and letting agents?
Yes – landlord safety certification, periodic inspections and compliance checks are a key part of keeping rental properties legally compliant and safe for tenants.
Can you diagnose ongoing electrical problems or tripping circuits?
Absolutely. Fault diagnosis involves methodical testing to locate underlying issues quickly, helping prevent recurring outages or safety risks.
Is electrical compliance only for older homes?
No. Even newer properties benefit from regular checks to ensure installations remain safe, meet current regulations, and haven’t developed hidden faults over time.
Keeping Homes & Landlords Protected
Fill in this form or use the contact details below.
Send us an email
hello@electracompliance.co.uk
Give us a call:
Stuart – 07442 444 487